At Vellix, we work hard to deliver your order as quickly and reliably as possible. Because we ship worldwide, delivery times may vary depending on destination, carrier volume, and customs processing.
Most orders are shipped from our fulfillment center in Hong Kong.
Standard delivery: 4-8 business days
High-demand, holiday, or sale periods: 7-15 business days
We provide wider estimates to account for potential courier delays, customs hold-ups, or international transit congestion.
Orders are processed within 1–3 business days
Processing does not occur on weekends or public holidays
Once shipped, you’ll receive a confirmation email with tracking details
Delivery time may be affected by:
Seasonal order spikes or sales events
Weather disruptions or logistical slowdowns
Customs or import inspections
Remote-area delivery routes
These factors are outside our control, but we continuously monitor shipments to ensure timely arrival.
Our support team is always here for you.
Email: contact@vellix.store